HP Video Coordinator / Video Request Category - Getting Started
Other video requests
Create a ticket when the videos were uploaded in a private folder and need to be verified and published to Asset Hub and Brightcove.
Wed, Mar 13, 2024 at 7:10 PM
Brightcove - HP Video Gallery URL and embed code
Create a ticket when the video is already uploaded and public in Asset Hub, but is not deployed to Brightcove.
Wed, Mar 13, 2024 at 7:10 PM
Brightcove Analytics - Video views
Create a ticket when you want to know the number of views of a video between a specific date range.
Wed, Mar 13, 2024 at 7:10 PM
Video - Quality Check and Publication
Create a ticket when the videos were uploaded in a private folder and need to be verified and published to Asset Hub and Brightcove.
Wed, Mar 13, 2024 at 7:11 PM
Brightcove - Metadata/thumbnail update
Create a ticket when you have made a metadata update of the video in Asset Hub, but needs to flow to Brightcove as well or you want to change the thumbnail ...
Wed, Mar 13, 2024 at 7:11 PM